At WhaleSocial, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our digital marketing services. Please read this policy carefully to understand our practices regarding your personal information.

1. Who We Are

WhaleSocial is a digital marketing agency based in Valencia, Spain. Our address is [Insert Address], and you can contact us at [Insert Contact Email] for any questions or concerns about this Privacy Policy.

2. What Personal Data We Collect

We may collect the following personal data from you:

• Contact Information: Name, email address, phone number.
• Business Information: Company name, website, business needs.
• Technical Information: IP address, browser type, device information, and browsing behavior.
• Marketing Preferences: Any preferences you share with us regarding communication and marketing materials.

3. How We Collect Your Data

We collect your personal data through the following means:

• When you fill out forms on our website (e.g., contact or consultation forms).
• When you communicate with us via email, phone, or other channels.
• Through cookies and tracking technologies when you browse our website.
• When you engage with our digital marketing services or download resources.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and manage our services, including responding to inquiries, booking consultations, and delivering marketing solutions.
• To personalize your experience and improve our website and services.
• To send marketing communications, if you have opted to receive them.
• To analyze website performance and improve user experience.
• To comply with legal obligations, including GDPR compliance.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide consent to receive marketing communications.
• Contractual Necessity: When processing your data is necessary to provide the services you have requested.
• Legitimate Interest: For improving our services and ensuring the security of our website.

6. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service providers who assist us in delivering our services (e.g., web hosting, marketing platforms).
• Legal authorities, if required by law or to protect our legal rights.
• Other parties with your explicit consent.

7. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR.

8. How We Protect Your Data

We take data protection seriously and have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.

9. Your Rights

Under the GDPR, you have the following rights:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data, subject to legal obligations.
• Restriction: You can request the restriction of processing your personal data.
• Portability: You can request the transfer of your personal data to another service provider.
• Objection: You can object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us.

10. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

11. Cookies

Our website uses cookies to improve your experience and analyze site performance. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy regularly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.